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Support

Thank You for choosing ClearVPN, if you have any questions please contact us.

 

By logging in and using the service you accept all of our Terms and Conditions

If you are having any issues with the service please contact us immediately so we can assist you.  As a privacy policy we do not monitor clients’ accounts so we would not be automatically alerted if you have any problems with the service.

ISP Blocking or Speed Issues

Some internet service providers have increased blocking or throttling (restricting bandwidth available).  OpenVPN allows you change your protocol automatically to try and counter this issue.  Please follow the link for detailed information if you are experiencing a slow connection.

Common Problems

If you receive an error or have a problem please check the common problems page to see if the answer you need is there, if not please contact us and we will be happy to assist you.

Download terms and conditions

Setup & Connect Intallation

If you are an existing ClearVPN client and you need to upgrade to the latest version of the software on windows or MAC , please follow the links.

Tri Country Accounts

Uninstall OpenVPN

If you would like to completely uninstall the OpenVPN client please follow the instructions in these links

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Upgrade Software

Import Profile

If your OpenVPN client has upgrade on your phone or tablet or you have ported over to a new device, you will need to re import your profile.

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ClearVPN Client Instruction Area

Windows Instructions

Apple Instructions

Android Instructions

Linux Instructions

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